Privacy Policy

Privacy Policy Adsco.ai Effective Date: 1 March 2026 Adsco.ai is a product operated by Creskor (Pty) Ltd (“Adsco.ai”, “Creskor”, “we”, “our”, or “us”). We are committed to protecting the privacy, security, and integrity of the information entrusted to us. This Privacy Policy explains how we collect, use, process, disclose, and safeguard personal information and advertising account data when you access or use Adsco.ai services, websites, and applications. Adsco.ai is a software platform designed to assist users in planning, launching, managing, and optimizing advertising campaigns, including campaigns on Google Ads through authorized integrations. By using Adsco.ai, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein. 1. Scope of this Privacy Policy This Privacy Policy applies to: • The Adsco.ai web application • The Adsco.ai website • Associated APIs, integrations, and services • Any Google Ads integration authorized via Google OAuth • Communication with Adsco.ai support or services This policy covers both: 1. Personal Information relating to identifiable individuals 2. Advertising Data associated with connected advertising accounts 2. Information We Collect We collect information necessary to provide, improve, secure, and operate our services. 2.1 Personal Information When you create or use an Adsco.ai account, we may collect: • Name • Email address • Company or business name • Billing information • Contact information • Account preferences • Authentication credentials This information is used to create and maintain your account. 2.2 Google Account and Advertising Data If you connect Adsco.ai to your Google account through Google OAuth, we may access specific Google Ads data necessary to operate the service. This may include: • Google Ads account identifiers • Campaign structure • Campaign performance metrics • Keyword data • Ad copy • Targeting configuration • Budget settings • Conversion tracking data • Advertising account metadata Adsco.ai does not access Google data unless the user explicitly grants permission via Google OAuth. All access is governed by the Google API Services User Data Policy. 2.3 Usage Data We automatically collect technical and usage information, including: • IP address • Browser type • Device information • Operating system • Access timestamps • Feature usage data • Page interactions • Performance metrics This information helps us improve service performance and usability. 2.4 Cookies and Tracking Technologies Adsco.ai uses cookies and similar technologies for: • Authentication • Session management • Security • Analytics • Preference storage Types of cookies used: Essential cookies Required for platform operation. Performance cookies Used to improve performance and functionality. Analytics cookies Used to understand product usage. Users may control cookie settings via their browser. 2.5 Customer Content Users may submit information including: • Website URLs • Business information • Campaign descriptions • Marketing materials • Advertising strategies This information is used by Adsco.ai to generate and manage campaigns. 3. How We Use Information We process information for the following purposes: 3.1 Providing the Service To: • Create and manage user accounts • Generate advertising campaigns • Provide campaign analytics • Optimize advertising performance • Connect with advertising platforms • Deliver platform functionality 3.2 Integration with Google Ads If authorized by the user, Adsco.ai may: • Retrieve campaign data • Analyze campaign performance • Suggest improvements • Create or modify campaigns via the Google Ads API • Generate campaign structures • Automate optimization processes All actions are performed only with explicit user authorization. 3.3 Communication We may contact users for: • Account notifications • Service updates • Security alerts • Customer support • Platform improvements Users may opt out of marketing communications. 3.4 Product Improvement Usage data helps us: • Improve user experience • Fix bugs • Enhance performance • Develop new features 4. Google API Data Usage and Compliance Adsco.ai complies with the Google API Services User Data Policy, including Limited Use requirements. 4.1 Limited Use Data obtained through Google APIs will only be used to: • Provide the core Adsco.ai service • Improve Adsco.ai functionality • Support advertising campaign management We do not use Google user data for: • Advertising unrelated to Adsco.ai services • Selling or transferring data to third parties • Independent profiling unrelated to Adsco.ai functionality 4.2 No Data Sale Adsco.ai does not sell Google user data or advertising data to third parties. 4.3 Human Access to Google Data Human access to Google user data may occur only when necessary for: • Customer support • Debugging system errors • Security investigations • Legal compliance All such access is logged and restricted. 4.4 Data Retention for Google Ads Data Google Ads data retrieved through the API is retained only as long as necessary to: • Provide services • Maintain analytics • Support optimization features Users may disconnect their Google account at any time, after which Adsco.ai will cease access to their Google Ads data. 5. Legal Basis for Processing Depending on jurisdiction, processing may rely on: • Consent (user authorization) • Contractual necessity • Legal obligations • Legitimate business interests 6. Sharing of Information We may share information with: 6.1 Service Providers Trusted third-party providers that assist with: • Cloud infrastructure • Payment processing • Security monitoring • Customer support • Analytics services These providers are contractually required to maintain confidentiality. 6.2 Legal Requirements We may disclose information when required by: • Law enforcement • Court orders • Legal investigations • Regulatory authorities 6.3 Business Transfers If Creskor (Pty) Ltd undergoes: • Merger • Acquisition • Asset sale • Corporate restructuring User data may be transferred as part of the transaction. 7. Data Security Adsco.ai implements industry-standard security practices. Security measures include: • Encryption in transit (TLS) • Encryption at rest • Access control systems • Secure authentication • Infrastructure monitoring • Security auditing • Role-based permissions • Secure cloud infrastructure Only authorized personnel may access sensitive systems. 8. Data Retention We retain personal data only for as long as necessary to: • Provide the service • Fulfill legal obligations • Resolve disputes • Enforce agreements When data is no longer required, it is securely deleted or anonymized. 9. International Data Transfers Adsco.ai may process data in multiple jurisdictions. Data may be transferred to: • Cloud hosting providers • Infrastructure partners • Service providers When data is transferred internationally, we ensure appropriate safeguards including: • Standard Contractual Clauses • Adequate data protection frameworks • Contractual confidentiality obligations 10. Your Data Protection Rights Depending on your location, you may have the right to: • Access your personal data • Correct inaccurate information • Request deletion • Restrict processing • Object to processing • Withdraw consent • Request data portability Requests may be submitted to: privacy@adsco.ai We will respond within the time required by law. 11. Children’s Privacy Adsco.ai is intended for use by businesses and professionals. Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that such data has been collected, we will promptly delete it. 12. Jurisdiction-Specific Compliance 12.1 South Africa – POPIA Creskor (Pty) Ltd complies with the Protection of Personal Information Act (POPIA). Users have rights including: • Access to personal information • Correction of personal information • Deletion requests • Objection to processing 12.2 European Union – GDPR For users located in the European Economic Area: • Personal data is processed lawfully and transparently • Users have rights under Articles 12–23 of the GDPR 12.3 United States – CCPA / CPRA California residents may request: • Disclosure of personal data collected • Deletion of personal information • Information about data sharing practices Adsco.ai does not sell personal information. 13. Third-Party Services Adsco.ai integrates with third-party platforms including: • Google Ads • Google OAuth • Cloud hosting providers • Payment processors • Analytics providers These services operate under their own privacy policies. Users should review those policies separately. 14. Changes to this Privacy Policy We may update this Privacy Policy periodically. Changes will be communicated through: • Website updates • Email notifications • Platform notices The updated policy will include a revised Effective Date. 15. Google API Services User Data Compliance Adsco.ai’s use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. This means that Adsco.ai will only access, use, store, and share Google user data in ways that are necessary to provide or improve the user-facing features of Adsco.ai. Specifically: • Adsco.ai does not sell Google user data • Adsco.ai does not use Google user data for advertising unrelated to the Adsco.ai service • Adsco.ai does not transfer Google user data to third parties except as necessary to provide the core functionality of the service • Adsco.ai does not allow humans to read Google user data except when necessary for security, compliance, or technical support Google user data accessed through APIs is used solely to operate and improve the Adsco.ai platform and to provide users with advertising management tools. 16. Google Account Authorization (OAuth) Adsco.ai uses Google OAuth 2.0 to allow users to securely connect their Google accounts to Adsco.ai. When a user authorizes Adsco.ai, Google may share certain data with Adsco.ai depending on the permissions granted. These permissions may include access to: • Google Ads account information • Campaign configuration • Advertising performance metrics • Keyword and targeting data • Budget and bidding configurations • Account identifiers necessary to operate campaigns Adsco.ai only requests the minimum necessary permissions required to operate its services. Users can review and revoke access at any time through their Google account permissions. 17. How Users Can Revoke Google Access Users may revoke Adsco.ai’s access to their Google account at any time. To do so: 1. Visit Google Account Permissions 2. Navigate to Security → Third-party apps with account access 3. Locate Adsco.ai 4. Click Remove Access After access is revoked: • Adsco.ai will no longer be able to access the user’s Google Ads data • Any new data synchronization will stop immediately • Stored data will be handled according to our Data Retention Policy 18. Google User Data Storage and Security Adsco.ai applies strong safeguards to protect data obtained from Google APIs. Security measures include: • Encryption of data in transit using TLS • Encryption of stored data where applicable • Secure cloud infrastructure • Role-based access controls • Infrastructure monitoring and logging • Secure authentication systems • Regular security reviews Access to Google user data is restricted to authorized systems and personnel. 19. User Data Deletion Requests Users may request deletion of their Adsco.ai account and associated data at any time. Upon receiving a deletion request: • Adsco.ai will delete personal information associated with the account • Access tokens associated with Google APIs will be revoked • Stored advertising data associated with the user account will be removed where technically feasible Deletion requests can be submitted by contacting: privacy@adsco.ai or through account settings within the Adsco.ai platform. Deletion requests will be processed within the timeframes required by applicable law. 20. Contact Information For privacy questions or requests: Email: privacy@adsco.ai Company: Creskor (Pty) Ltd Address: Pretoria, South Africa 21. Acceptance of Policy By using Adsco.ai services, you acknowledge that: • You have read this Privacy Policy • You understand how your data is processed • You consent to the practices described herein